Frequently Asked Questions
We get asked lots of questions about our services, so we hope the following will be helpful.
If you have a question which isn’t covered below, please give us a call or drop us an email and we’ll be more than happy to help you with your enquiry.
No – hangers and plastic garment coverings are supplied just let us know what you would like hanging and what you would like folding to make your putting away easier.
It’s not an exact science because weights of materials can vary, but on average allow 2-3 shirts to 1lb. We will weigh your ironing on collection, so you’ll know the exact cost before we start.
We will provide a laundry bag for all our regular customers and will weigh when we collect, so you’ll know exactly how much it will cost before we start.
This won’t happen as all garments which are hung and folded are protected by plastic garment covering.
Payment is due on receipt of your ironing. We take cash, cheques (made payable to The Just Ironing Company Ltd) and BACS payments . Receipts will be given on request. An invoice will be emailed to you following your delivery.
That is no problem, we will provide your hangers and plastic garment covering and will use one of our baskets to transport any folded garments
Yes we have a £30 minimum spend per collection/delivery.
Yes we also offer a fully laundered, ironing and dry cleaning service to businesses (not just private individuals) – like owners of holiday lets, AirBNB hosts, beauty salons etc.
Yes, collection and delivery is included – to your home, safe place or place of work. A safe place will be discussed with you when you book.
Yes, our collection and delivery service operates day times to suit and we can call at your workplace or home (leaving in a safe/designated place). You would be amazed at the number of different places we collect and deliver our customers’ laundry and ironing!
